Unable to find the Customer Merge (Customer Merge) request to review.

Hi,

Please help us in this issue

1 - We have two customers 5156 and 1977.

2 - We want to merge these customers.

3 - We go to Customer Merge window and submit the Merger process.

4 - There is no request submitted and we are unable to find it.

5 - When we go to the Customer Merge window to do the merge again we faced the below error

A request to merge 5156 with account 1977 has already been submitted. Please ensure that the request has completed before you reselect the account 5156.

Thanks to check the attached screen shot.

Thanks

George