Complex Maintenance, Repair and Overhaul - EBS (MOSC)

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See SR details in email

in Complex Maintenance, Repair and Overhaul - EBS (MOSC)

DETAILED SR UPDATE EMAILS

You can now opt in to receive the specific SR update
details via email instead of accessing My Oracle Support to view them. You will
only need to do this once per CSI to enable updates via email for all your SRs.
First, verify that your Customer User Administrator has approved the “SR
Details” feature for your Support Identifier (SI) found on the My Account page.

Individual Users:

  1. Go to My Oracle Support and navigate to
    More>Settings>My Account.
  2. In the Support Identifiers section, verify the
    checkbox “SR Details” is enabled for the desired SI(s). Note that the “SR

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