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Work Order Completion failing with APP-FND-01934: ORA-20001: Approval engine for the transaction typ

edited Aug 30, 2017 5:00AM in Enterprise Asset Management - EBS (MOSC) 2 commentsAnswered

Dear All,

Work Order completed with the below error if the profile 'EDR: E-records and E-signatures'  = Yes @ Site Level. As we do not used 'Electronic Records and Signatures' functionality for EAM but this is required in HCM - OLM module on the same server . Kindly suggest how to resolve this.

Error '-20001 - ORA-20001: APP-FND-01934: ORA-20001: Approval engine for the transaction type oracle.apps.eam.wo.comp.ss has failed with following error: ORA-01403: no data found. Change the approval setup and retry. in Package EDR_PSIG_RULE Procedure PSIG_RULE' encountered during execution of Rule function 'EDR_PSIG_RULE.PSIG_RULE' for event 'oracle.apps.eam.wo.comp.ss' with key '7010'.

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