Receivables - EBS (MOSC)

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iReceivables users with apostrophe in user name a problem?

edited Sep 4, 2017 5:00AM in Receivables - EBS (MOSC) 2 commentsAnswered

Externally registered users that have an apostrophe in their user name/email address can log into iReceivables but when they click on the Account tab no information is displayed and they get this message:

Information

Your customer account access has been removed. If this has occurred in error please request

access by navigating to the 'Manage Customer Account Access' tab and follow the

instructions. If this has not occurred in error please logout.

All the other tabs work ok ... is this an incorrectly created user ID or is it really down to the apostrophe?

Thanks in advance, Colin

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