Enterprise Service Automation (ESA) - PSFT (MOSC)

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How to delete an expense entry in Approval tile?

edited Aug 30, 2017 10:09PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 3 commentsAnswered ✓

We have unique situation and not sure to replicate.

One of our Approvers have a entry in their Approval tile (Fluid) which need to be removed. The transaction is already approved and paid.

We tried monitor worklist and marked the transaction as Cancelled.

It took it away from classic worklist but still showing in the approval tile.

Can someone provide me the list of tables I need to delete this entry from?

I opened an SR but they provided me a list as shown below but still it did not wok.

PS_EOAW_SUMM_DTL

PS_EOAW_WL

PSWORKLIST

PS_EOAW_STEPINST

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