Inventory Items (APC/PLM/PIM) - EBS (MOSC)

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Why are RMAs hitting the wrong account?

edited Sep 19, 2017 5:01AM in Inventory Items (APC/PLM/PIM) - EBS (MOSC) 1 commentAnswered

Hello, hope you can assist with the following inquiry:

We have some RMAs charged to COGSs accounts and others to Deferred COGS account. Is this because the Sales Order lines that they are offsetting had a COGS recognition?

For the ones still in the deferred COGS account, the Sales Order lines at RA distribution level (RA_CUST_TRX_LINE_GL_DIST_ALL) have a COGS_REQUEST_ID.

Does this mean a COGS recognition process ran but for some reason it is not being recognized?

This is for R12 and we don't have accounting rules.

Thanks in advance and regards!

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