Retail Point-of-Service Solutions (MOSC)

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What does "NEW" mean for Transaction status in XAdmin

edited Sep 19, 2017 5:03AM in Retail Point-of-Service Solutions (MOSC) 5 commentsAnswered

We have seen a few transactions where it gets stuck in a "NEW" Status. We do not collect any funds on it, and it does not seem to process, but it is not in status "COMPLETE" or "CANCEL". Can you please advise?

We have seen a few transactions where it gets stuck in a "NEW" Status. We do not collect any funds on it, and it does not seem to process, but it is not in status "COMPLETE" or "CANCEL". Can you please advise?

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