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Projects - EBS (MOSC)

How to handle customer correction on Project with Top Task Customer

Sep 4, 2017 6:43AM edited Sep 20, 2017 4:56AM in Projects - EBS (MOSC) 4 commentsAnswered ✓

A project was created with the wrong Customer, with wrong customer at top task 1.001.

Billing Event was invoiced and credited.

Another Customer could be added at header level and added to uninvoiced top tasks.

After creation of a new agreement for the new customer and creating a billing event to a new top task, we could invoice the correct customer.

However, the initial billing event raised on the top task linked to the wrong customer is now still outstanding. It has an invoice and a credit.

I have put the Billing Event on Hold, however am concerned that I can not run my Project Close as there are Uninvoiced Billing Events.

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