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Purchase order stuck in process status

edited Sep 14, 2017 5:00AM in Using the My Oracle Support Portal (MOSC) 3 commentsAnswered

Hi all ,

We came across one Purchasing problem where in User is not able to approve the PO and getting stuck in - process status , I have checked all Set up related part (Buyer / Job/ Position ? approval group ? approval limit) and seems fine .

we tried to reset the workflow suing script and asked user to approve again , but it is failing and getting stuck in in process status

Failed Activity  Approve The PO 
Activity Type  Function 
Error Name  1 
Error Message  User-Defined Exception 
Error Stack  Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.APPROVE_DOC, XXPO7840, 3565218-225143, 237556, RUN) 

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