Field Service - EBS (MOSC)

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Unable to update task details (Messsage: CS_INCIDENT_ENFORCE_INSTAL_ADD)

edited Oct 10, 2017 10:24PM in Field Service - EBS (MOSC) 10 commentsAnswered ✓

Hello Expert,

I am unable to update the task details.

Getting error message while updating the task status.

I have checked the below error message and found it is defined in messages CS_INCIDENT_ENFORCE_INSTAL_ADD.

Error: You cannot use the address you have selected as the incident address for a field service task. You must supply an incident address that has been created as a customer address. Either select an existing customer address or create the customer address first.

I have checked this message CS_INCIDENT_ENFORCE_INSTAL_ADD  name in.FMB file and also checked any form level personalization but I do not find any clue on this message CS_INCIDENT_ENFORCE_INSTAL_ADD name.

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