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Siebel CTI tool bar Icons are not displaying after Java upgraded to 1.8 version

edited Sep 19, 2017 5:03AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered

Hi,

Can you please let us know if any one come across this issue, when we log in to Siebel call center CTI tool bar then the icons are not displaying however when we place the mouse it's displaying the letters.

Siebel call center application version is 8.1.1.10 and java version is 1.8. It's working well with the users who has java version 1.6. When we login to siebel CTI toolbar it's idsplaying the pop up message saying

"Allow access to the following application from this site"

Please help us if it is a settings issue and what needs to be done to fix it.

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