Enterprise Service Automation (ESA) - PSFT (MOSC)

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Question relating to AWE Approval for Expense Reports and Requisitions

edited Sep 19, 2017 5:03AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 5 commentsAnswered

I am posting this question in both EX and SCM Communities so I can get a proper response. Thanks --Balaji Tirumala

We recently went live with PeopleSoft 9.2 PUM 22 from 9.1. My client has large number of end-users and approvers across the board who use two main functions - Creating and Approving Expense Reports and Requisitions.

We noticed that for Approvers the functionality of Pushback and Deny works entirely differently in each module so wanted to get clarification if this is indeed how it was designed or any configuration changes is needed to do adjust the behavior so they are similar. We are having difficulties in explaining this to folks who use the system and will have to do a mass training in order to show the key differences hence this question.

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