Enterprise Service Automation (ESA) - PSFT (MOSC)

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Expense Refinement Template

edited Sep 20, 2017 5:00AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 commentAnswered

Hi,

Im trying to use a refinement template for expense claim (prepay) as part of expense workflow but the template is not working fine for the below conditions.

1. In the refinement criteria set the Approve Every field as 10, Total Amount Limits as $2000, select one department (say D1) and one employee Id (K001) and select an expense type (say AIRLINE) in the expense type field

2. Now create an expense for K001 by selecting the expense type as AIRLINE and the department as D1 for $600. Based on the Refinement Criteria the workflow is routed to prepay step

3. Create an expense report for

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