Teleservice - EBS (MOSC)

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R12.1 - create contact in contact center

edited Sep 19, 2017 1:48PM in Teleservice - EBS (MOSC) 3 commentsAnswered

When users click on create contact in Contact Center, it is not associating the contact to the account in receivables.  How do we make it so the contact is associated to the account, with the account communications tab in receivables?  It seems it only creates the contact for Teleservice.

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