Procurement - EBS (MOSC)

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Request Information for Purchase Order - Respond from Email

edited Oct 13, 2017 5:00AM in Procurement - EBS (MOSC) 1 commentAnswered

Hi Team,

We are in R12.1.3, PO is created and submitted for approval, Approver requested for More Information of the PO. When Buyer trying to respond from email, Note details are not fully captured. Please find below screen shot for more information.

Buyer Responded as shown below.

Approver Received only Partial comment details as shown below.

Can any one help what need to be done to make sure complete Response is recorded under Note details.

Note : when I respond from Oracle Notifications, Complete Note details are getting populated.

Not sure what making this different behavior when responding from Oracle Notifications and from Email ( Outlook)

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