Sales, Marketing, and Territories Apps - EBS (MOSC)

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Unable to convert lead to opportunity in r12 sales module

edited Sep 21, 2017 9:52AM in Sales, Marketing, and Territories Apps - EBS (MOSC) 1 commentAnswered ✓

IN Field Sales , we have sales group. Now due to change on management we deactivated the old group and created new group.

New group for sales and sales manager role.

When creating the lead, under sales team tab - sales man is appearing. and also new sales manager should come. But for us the old sales manager name is coming instead of new sales manager .

We removed the old manage id and saved. But when converting lead to opportunity again the old sales manager id is appearing and unable to complete the converting lead to opportunity process.

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