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How to group multiple SR Charge Lines into single Sales Order Line based on item

edited Feb 9, 2018 12:46AM in Teleservice - EBS (MOSC) 3 commentsAnswered

Hello

We have a requirement to group multiple Service Request charge lines into single Sales Order Line. As per the standard functionality, each SR Charge Line is creating 1 line on the Sales Order on Charges Submission.

Is there a way, we can group multiple Charge lines into 1 Sales order Line, if the Item is same across those Charge Lines.

Thanks

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