Receivables - EBS (MOSC)

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Credit Memo wrongly raised

edited Oct 24, 2017 3:04AM in Receivables - EBS (MOSC) 7 commentsAnswered ✓

Hi All,

One of our client has 10 segments COA.

Issue is that sales Invoice is created by one Branch ( Ex. A)  for a customer but credit memo is raised by another Branch ( Ex. for that customer.

Then one zero receipt ( Check refund) has been raised to use this Credit Memo.

Now Branch "A" is showing  Balance as "-120"  ( Minus 120) and

Branch  "B" is showing balance as 120.

Overall customer balance is "0" ( Zero )

Now we need to transfer this amount from Branch "B" to Branch "A", how we can achieved this.

Please suggest.

Thanks,

Regards,

Yogesh

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