Order Management - EBS (MOSC)

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Unable to generate Invoice

edited Oct 13, 2017 5:01AM in Order Management - EBS (MOSC) 4 commentsAnswered

Hi,

I am facing an issue where the sales order line status is in Fulfilled status and delivery is closed. But Invoice is not generated due to which there are 500+ Invoices stuck. We are at 11.5.10.2.

We have tried to retry the workflow as well as took the bounce of WF Listener but the workflow is still in deferred and whenever we tried to progress the order we observed below note.

APP-ONT-251015. There are no eligible activities to be completed. There is at least one deferred or externally notified activity in this flow. Please see the workflow monitor or status window for more information.

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