Enterprise Service Automation (ESA) - PSFT (MOSC)

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9.2 Travel Authorization - Preferred Merchant Not Selected - SR 3-15923066791

edited Jan 9, 2018 4:46PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 6 commentsAnswered

Hello:

In this scenario, the user gets the error message in the attachment I have provided after selecting a non-preferred merchant and selecting Lowest Fare as the justification:

Travel Authorization

Preferred Merchant Not Selected

VINCENT MORELLO                                                  Travel Auth ID  WS17000110

A non-preferred merchant was selected for the Air Travel expense on line

1.  Please provide an explanation as to why.

Non-Preferred Justification Lowest Fare

[OK]

Has anyone come across this error?

Nicza,

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