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OTM mail issues

We are having an issue when sending an email from the OTM app to an exchange mail server.  The problem started a week ago, and nothing on the server or within the app.  The emails sent fron the otmprodadvisor@bobevans.corp to the exchange relay relay.prod.bobevans.corp but are not being sent out from there or if they are, it takes two to three hours.

Any help is appreciated.

RM

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