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Intermec and Zebra printers do not print labels from BI Publisher unless we do View Output and print

edited Aug 14, 2024 8:36PM in BI Publisher (MOSC) 6 commentsAnswered

We are converting from using Optio to BI Publisher for printing our special forms and labels.

While most of our printers are HP's the label printers are either Intermec or Zebra.

What we have discovered is, if we run the request and do a View Output to look at the PDF file created we can then select Print and the label printer and they print.

However the data being sent directly to the printer from the request does not print at all or prints garbage.

We have tried working with Honeywell on the IPL commands needed to get these labels to print but they don't provide IPL support.

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