Teleservice - EBS (MOSC)

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How is the contract information populated on service Request?

edited Oct 24, 2017 11:15PM in Teleservice - EBS (MOSC) 3 commentsAnswered ✓

Hello,

I want to understand how does the contract info gets populated on service request form.

We have some contracts are in Quote status,I believe that is the reason they don't show up under entitled contracts in SR Form. Can you please confirm this?

Thanks & Regards

Sourabh

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