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Password Reset Error in EBS 12.2.6

edited Aug 20, 2021 10:16AM in Install, Upgrade, Clone, Patch - EBS (MOSC) 17 commentsAnswered ✓

RE: Password Reset Error in EBS 12.2.6

Hello Oracle Experts,

We are facing an issue with a customer that we recently upgraded from Oracle Release 11i i.e. 11.5.10.2 to Oracle R 12.2.6. When a users account is locked we are able to change the password for the user from the sysadmin responsibility and save OK. However when the user logs into the system for the first time and is prompted to re-enter the current and then the new password and confirm it and clicks on submit we get the below error.

Has anyone faced this issue before. Please kindly assist. Thanks in advance.

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