Technology Stack - EBS (MOSC)

MOSC Banner

Self Service Menu Issues

edited Aug 20, 2021 11:03AM in Technology Stack - EBS (MOSC) 1 commentAnswered

Greetings,

We recently applied the latest Oracle Release 12.1 HRMS RUP10 to our production environment.  We've had numerous reports that our users are having issues with the menu's not expanding for them to make various transactions (e.g. address changes, view pay statement, submit vacation).  Currently we able to address this by having the users clear their browser cache.  We did not encounter this during testing.  Have others encountered this issue and/or is there a better solution vs us having each of our users clear cache independently?

Thanks!

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS TechStack Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center