Oracle Auto Service Request (ASR) (MOSC)

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z1:Request MOS to set NPH flag

edited Nov 19, 2017 4:01AM in Oracle Auto Service Request (ASR) (MOSC) 1 commentAnswered

Hello all,

I have a partner who tried to reactivate an ASR for this SN: AK00096008.

The asset was reactivated for a minute before changing status to pending MOS and the Active No Heartbeat.

Can someone tell me exactly what the message from the ASR portal means - Asset history Tab?

z1:Request MOS to set NPH flag -

Tue Nov 07 02:54:08 MST 2017WaitingMOS

Thank you,

Radu

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