Sales, Marketing, and Territories Apps - EBS (MOSC)

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Lead to Opportunity conversion - Default tasks are not getting created.

edited Nov 19, 2017 4:00AM in Sales, Marketing, and Territories Apps - EBS (MOSC) 2 commentsAnswered
Problem Summary
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oracle SR - Lead to Opportunity conversion - Default tasks are not getting created.

Problem Description
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Hi,

Lead to Opportunity conversion can to done using two responsibilities:
1. TeleSales Manager (Oracle Forms Applications)
2. Sales User (Oracle Self Service Web Applications)

While the application users that are using responsibility "TeleSales Manager", 
are converting Lead to Opportunity, five tasks are getting created automatically:
4 of type General
1 of type Callback.

However the application users that are using responsibility "Sales User",
are also converting Lead to Opprotunity, but no task is getting created automatically.

Please suggest.

Thanks and regards
Jayant

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