Hyperion Financial Management (HFM) (MOSC)

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Unable to access HFM app - signed on token no longer valid

edited Nov 28, 2018 8:30AM in Hyperion Financial Management (HFM) (MOSC) 6 commentsAnswered

Hi Team,

We are getting the error "Signed-on token no longer valid" when accessing the HFM application with MSAD users, but we are able to access the application when logged in as Native users. Also this issue is occurring intermittently.

[2017-11-11T08:30:04+02:00] [EPMFM] [ERROR:16] [HFM-80040249] [HFM] [ecid: 00ij4SVjqC4Bx0ROUYo2xs0002PO0004Xl] [Org: oracle] [host: XZAOBCC1WEB0009] [pid: 4468] [tid: 5516] [userId: ] [file: ] [line: 0] [version: ] [appName: hfmAppServiceAppPool.config] [devString: ] [paramString: ] The signed-on token is no longer valid

[2017-11-11T08:30:04+02:00] [EPMFM] [ERROR:16] [HFM-80040249] [HFM] [ecid: 00ij4SVjqC4Bx0ROUYo2xs0002PO0004Xl] [Org: oracle] [host: XZAOBCC1WEB0009] [pid: 4468] [tid: 5516] [userId: ] [file: ] [line: 0] [version: ] [appName: hfmAppServiceAppPool.config] [devString: ] [paramString: ] The signed-on token is no longer valid

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