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Special Character Change with ? in insert with Siebel EAI inbound Webservice.

edited Dec 6, 2017 4:08AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 2 commentsAnswered

Hello,

We are insert the contact records via inbound Webservice. But special charater get change with ? after inserting. I have passed the below XML as an example:

<?xml version="1.0" encoding="UTF-8"?><sObject><Id></Id><City>Berlin</City><Country>Germany</Country><CreatedById>********</CreatedById><CreatedDate></CreatedDate><Created_Date__c></Created_Date__c><Duplicate__c>false</Duplicate__c><Email>*******@hotmail.de</Email><Email_Optin__c>Unknown</Email_Optin__c><Email_opt_in_date__c>2017-10-04</Email_opt_in_date__c><FirstName>Pürsal</FirstName></sObject>

But when I check in application. First Name (Highlighted) got changed with "P�rsal".

Can someone please help to identify the root cause and resolution of this issue? Please let me know any information required from me.

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