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Lease and Finance Management - EBS (MOSC)

SalesRep Person receiving Emails as Contract has been activated (Need to disable the process)

Nov 18, 2017 10:39PM edited Nov 27, 2017 4:01AM in Lease and Finance Management - EBS (MOSC) 4 commentsAnswered

Hello Team,

We are facing issues in Service Contract when the Contract is Activated the sales person is receiving mails with subject like as

"FW: Contract XXXXXXX - R07-OCT-14 11:49:39 for XXXXX (0.00 USD) has been activated"

Steps as found the Metalink we gone through:

1.Checked the profile "OKC: Suppress Sending Emails from Contract Alert Workflow" is Checked as 'Yes' at Site Level only

2.Found one Patch in the Metalink "p13609356_R12.OKS.B_R12_GENERIC" which says to apply for R12.1.3 patch application

We are having the Workflow OKSKPRCS.wft version 120.26.12010000.6 in our Production but the patch has the version of 120.26.12010000.4.

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