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Supported and certified: what's the difference?

edited Dec 15, 2017 4:00AM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered

Suppose I want to install Oracle Database EE 12.1 on a Windows Server 2016.

This combination is not certified.

But is it supported ?

If I install this database on windows server 2016 and I have a database problem, will support help me?

Or will they say : you are on a non-certified combination, we will not help you. So in that case...isn't supported and certified more or less the same?

According to Oracle, this is what certified means:

A certification is a combination of Oracle and third-party products, operating systems, or hardware that Oracle has tested and should work together. A product is certified for a specific release of an operating system on a particular hardware platform, for example, Oracle Database (11.2.0.3.0) on Oracle Solaris 11 (SPARC).

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