Field Service - EBS (MOSC)

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Debrief error - Serial number for item already exists, Serial state "Resides in stores" disallows th

edited Dec 15, 2017 4:02AM in Field Service - EBS (MOSC) 5 commentsAnswered

Hi Team,

We see the debrief completed in error due to error Serial number for item already exists, Serial state "Resides in stores" disallows this transaction

Serial used here is received into COP subinv (expense subinv) through RMA receipt and in debrief RECEIVING_SUB_INVENTORY is FS (asset subinv). Not sure this is the cause for the debrief to error. Please advise.

Regards,

Jithesh

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