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Unable to preview a set of reports: "Code 9: Failed to Export Report" (RES3700)

edited Jan 11, 2019 5:19PM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered

Hi everyone,

I recently updated one system with RES 3700 Version 5.5 MR1.

All reports were working perfectly fine until i did a Clear total and changed Tracking Groups in POS Configurator.

The Error "Code 9: Failed to Export Report" is what i receive only and only if i run any reports related to Menu Items. Whether it is Detailed or summary, it gives me this above error. If i run Guest Check reports or Employee Reports, all of it runs without the error.

I read about this error in Doc ID 2117823.2, But in that case all reports were showing the same error. I am receiving this error only for Menu Item reports.

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