Order and Service Management (Communications Industry) (MOSC)

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Products sequence in Order or Quote Items

edited Dec 15, 2017 4:00AM in Order and Service Management (Communications Industry) (MOSC) 1 commentAnswered

Hi Team,

We have promotion with commercial bundle having option group with discounts and products. We want discount to be sequenced first followed by products.

OSM has logic for promotion granularity where all the lines including discount is sent in one FulfillBilling call. BRM expects discounts to be sent first. So we would have to maintain sequencing in siebel. Because of not having right sequence, BRM is unable to apply discounts.

Promotion

Commercial Bundle

|_Optiongroup

Discount1

Discount2

|_Product1

|_Product2

Expected in order items is Discount1 and product1 under commercial bundle. Please find the attached screenshot for reference.

Thanks,

Prakash

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