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Design Tools & Output Technologies - JDE1 (MOSC)

E910 - Email Preference Setup Not Working to Send External Emails instead of Work Center

Dec 14, 2017 12:03PM edited Dec 14, 2017 4:21PM in Design Tools & Output Technologies - JDE1 (MOSC) 2 commentsAnswered ✓

Hello

We have setup Email Preference in E1 for a user from P01012.

This is to route all messages to external email instead of work center for the said user.

We have followed the instructions from Oracle to set this up and also JDEEMAIL on server.

We have tested other BIP burst on the server which successfully sends out emails to external emails.

However, when we ran a generic UBE R0006P, there was no email sent to the external email setup.

There was no message in the work center or in the external email address.

We have checked the jde.log and it shows no discernible cause of this issue, no SMTP issues.

1

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