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EBS to OTM Integration fails with Invalid Username/password error after Upgrade

edited Feb 28, 2018 12:20PM in Oracle Transportation Management (MOSC) 2 commentsAnswered

Hi,

We recently migrated to OTM 6.4.2 from 6.2 and our existing EBS to OTM order release integration fails with "Invalid user name or password. Please try again" error.

The release transmission XML is posted to OTM via http post to the WMServlet and the username/password that is used in the Transmission Header is a valid one, I'm able to login directly into OTM with the same credentials. I also made sure the username is assigned to INTEGRATION user role in OTM which has Integration ACL's granted to it.

Here is the error message we see in the TransAck from OTM,

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