customer engagement relate task service offline in Xstore POS

Hello Support,

I am facing an error while creating customer in POS.

Please find the xstore.log.

ERROR [      ] 2017-12-31 17:00:59,562 An error occurred preparing the service port for use. :: dtv.servicex.impl.XstoreJaxWsPortFactoryBean [SwingWorker-pool-4-thread-1]

WARN  [      ] 2017-12-31 17:00:59,687 Task loading was unsuccessful. The task service may be offline :: dtv.pos.html.TaskContentBuilder [SwingWorker-pool-4-thread-1]

dtv.service.ServiceUnavailableException

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) ~[?:1.8.0_111]

at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) ~[?:1.8.0_111]

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) ~[?:1.8.0_111]

at java.lang.reflect.Constructor.newInstance(Constructor.java:423) ~[?:1.8.0_111]

at dtv.servicex.impl.resp.ErrorCase.throwServiceException(ErrorCase.java:150) ~[dtv-service.jar:16.0.0.0.699]

at dtv.servicex.impl.resp.ErrorCase.testCase(ErrorCase.java:139) ~[dtv-service.jar:16.0.0.0.699]