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Xenvironment error in UI after launch

edited Dec 14, 2018 2:03AM in Retail Point-of-Service Solutions (MOSC) 9 commentsAnswered

Hi,

We are getting below error during xenvironment startup.

‘Problem registering HotKeys’

In ui.log I see below error. If anyone faced this before and resolved please let me know

[INFO    ] [dtv.env.menu.hotkey.HotKeyHandlerManager                    ] [2018-01-04 23:05:11,647] Registering listener with JIntellitype Service (addHotKeyListener)

[INFO    ] [com.melloware.jintellitype.JIntellitype                     ] [2018-01-04 23:05:11,649] Loading JIntellitype DLL

[ERROR   ] [dtv.env.menu.hotkey.HotKeyHandlerManager                    ] [2018-01-04 23:05:11,651] Error registering listener with JIntellitype Service (addHotKeyListener)

com.melloware.jintellitype.JIntellitypeException: java.lang.UnsatisfiedLinkError: C:\environment\ui\windows\lib\JIntellitype.dll: Invalid access to memory location

at com.melloware.jintellitype.JIntellitype.<init>(JIntellitype.java:100)

at com.melloware.jintellitype.JIntellitype.getInstance(JIntellitype.java:122)

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