Receivables - EBS (MOSC)

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How to use option 'More Research' in Approve Adjustments Window.

edited Jan 18, 2018 9:45PM in Receivables - EBS (MOSC) 3 commentsAnswered ✓

In EBS Receivalbes, you can enter an adjustment for a transaction and then submit it for approval. The approver opens the form 'Approve Adjustments' as the screenshot attached. There is an option called 'More Research'. By definition, it's requesting for more information.

Here are my questions:

1. When should I use the option 'More Research'?

2. What happens if I set an adjustment to 'More Research'?

3. What is the difference between 'Rejected' and 'More Research'?

Great many thanks!

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