Hyperion Financial Reporting Products (MOSC)

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DAS unable to acquire Port 6814

edited Feb 7, 2018 6:30AM in Hyperion Financial Reporting Products (MOSC) 5 commentsAnswered ✓

Hi

We are current experiencing issues with the DAS agent - the service on the "Reporting And Analysis --> Services" tab only shows as "yellow - starting up".  However the reports and all data connections appear to work - but periodically (1 or twice a day) the Reporting Service fails when opening a report " unable to acquire interactive reporting services"

The following appears in the 0_IRDAS_AGENT_MODULE_irdas_de3b90952055558663b0f0fd151c4debc9eS7e66_stderr.log about 3 times before Reporting services crash.

Service Start Timestamp 01/22/18 10:03:14.016589

Unable to acquire TCP Port: 6814. Exiting...

Unrecoverable error.

Terminating Gracefully

Process ID: 15794222

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