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MP MFS Laptop - Task and SR Generation

edited Feb 6, 2018 1:13PM in Field Service - EBS (MOSC) 21 commentsAnswered ✓

When I generate a task/SR in MFS laptop directly, will it be 1000000680000 format (long number) and after syncing it will be a server based SR number like 2789.

Does this work like this or server will retain the 1000000680000 format? Olite based MFS use to give back a server SR number after sync.

But in MP MFS, it seem to capable of taking the same number to server.

How does this work?

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