Depot Repair - EBS (MOSC)

MOSC Banner

Depot Repair Exchange / Return item to Depot, Ship model from DC

Hi all,

it would be much appreciated if someone has an idea how to tackle the following scenario in Depot Repair EBS 12.2:

Example:

Repair Depot: X

DC Warehouse: Y (same Operating Unit)

Customer "repairable"  item: A

Customer "orderable" model: B (contains item "A" which also drives the IB instance creation)

Customer returns items "A" (IB trackable) to the Depot "X". The replacement "B" will be sent out of the distribution center "Y". Due to the setup, the customer can only get model B out of the DC.

The Depot Workbench setup works properly when customer returns item A to the Depot and the DC ships item A, incl.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Depot Tags

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center