Procurement - EBS (MOSC)

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AME Approval times out

edited Feb 17, 2018 4:02AM in Procurement - EBS (MOSC) 4 commentsAnswered

I am trying to understand a behavior of AME for Requisitions that we have observed for some time.   If we have an approval notification which is not answered for several weeks and then the approver "Approves" the notification, the approval will start again.  The first approver will get a new notification, requiring them to approve a requisition that they have already approved.

For example, Bob Jones submits a requisition on 03-Jan-18 and a notification is sent to Alice Smith.  Alice does not approve the requisition for several weeks.  On 25-Jan, Alice approves the requisition.  The approval history indicates Alice's approval, but Alice receives a new notification and the history indicated her approval is Pending.

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