Human Capital Management - EBS (MOSC)

MOSC Banner

Manager unable to see employees in 'Documents of Records for My Employees : People in my Hierarchy

edited Feb 17, 2018 4:01AM in Human Capital Management - EBS (MOSC) 4 commentsAnswered

In Oracle R12, the user was promoted to Area Supervisor on 1/22/18. It has been verified the users HR record has been set up correctly and they have been associated to the appropriate store units.  When accessing Manager Self Service > Documents of Record, user is only able to see their name and not the employees assigned to him. See example:

User should be able to see his employees. I also noticed that his name is not the 'Root Node'.  I'm using Product: Oracle Human Resources, Product version: 12.1.3

Any reason why this is happening and how it can be resolved? Thanks!

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS HCM Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center