How is the record PS_EOAW_STEPINST populated ?

Hi,

We have a custom escalation process in PeopleSoft Expense 9.2 where the expense report goes to the Pre pay auditor after it is created by the employee. It sits in the auditor's queue for a specified no. of hours and if no action is taken, then it gets reassigned to the next level which is the HR Supervisor. This was working fine until recently it was brought to notice that a report is getting reassigned to the supervisor twice. The approval history displays that reassignment is occurring twice which is unusual.

Stage 1 Review- Not activated

Stage 2 Pre pay audit- activated in transaction definition- query linked to Userlist for escalation purpose