Custom CTI driver - Call wrapup with reason
Hi,
While releasing the call, I want to select the call wrapup reason code. I have done similar thing while selecting "Not Ready Reason Code" as shown below -
[CmdData:NotReadyWithPopup]
Param.NotReadyReason = "[Value]"
Param.Reason = "2"
SelectApplet = "Transfer Multiple LOV Popup Applet"
SelectBusComp = "List Of Values"
SelectBusObj = "List Of Values"
SelectParam = "TRUE"
SelectQuerySpec = "[Type] = 'REASON_CODE' AND [Active] = 'Y'"
SelectTitle = "Please select the reason for changing status to Not-Ready"
Is there similar query for selecting call wrapup code?
Regards,
Sukhadeo.