Receivables - EBS (MOSC)

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Customer Attributes (9) being overwritten by Customer Interface Program in Update mode

edited Feb 21, 2018 9:26AM in Receivables - EBS (MOSC) 1 commentAnswered

Hi,

  Our customer using ATTRIBUTE9 (HZ_CUST_ACCOUNTS_ALL) as Flag for some validation purpose with Y/N values, that being setup when the new customer is setup.

  However, if the customer details like Address, customer Site is being updated, which will be supplied through data file to load into Customer Interface Program,

  and then run Customer Interface Program, then the CUSTOMER_ATTRIBUTE9 is also being overwritten with NULL value.

  Although the value for ATTRIBUTE9 in the interface table RA_CUSTOMERS_INTERFACE_ALL table is NULL (no value supplied), still overwriting the existing value "Y"

  But as per seeded functionality of Customer Interface program, the ATTRIBUTE column values are NOT updated, unless the value is been supplied to specific attribute.

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