Announcements for Payroll and OTL can now be found in the Announcements - Payroll and OTL - EBS (MOSC) subcategory. Follow to be sure you don't miss a thing!
Vertex install reverted after patching for 2018 ACA Phase 1
We are on 12.2 EBS and I installed the January Vertex update in mid-January. The following payroll showed the reduction in federal taxes withheld, as expected. Then on 02/07/18, I installed the 2018 ACA Phase 1 patch 26711190 in our production instance. Payroll staff reported to me today that recent payroll's have gone back to an older tax table and the federal tax withheld has increased unexpectedly.
I loaded the February Vertex file and program updates to ensure we have the latest versions, but my question is how did this happen?
I'm wondering if by patching for ACA, the Vertex data install did not clone over to the patch file system, so when patching was completed and the new active file system was running, it had old Vertex information. When I load a new Vertex file, I do copy it to both the run and patch files systems in the quantum data folder in $PAY_TOP, but I run the Quantum Data Update Installer only for the current run file system.