User is getting error during ACH lockbox process

User is getting following error message in the interface table AR_PAYMENTS_INTERFACE_ALL during ACH loackbox process.

Receipt has invalid overflow records.

Overflow record with next sequence is missing.

Duplicate overflow sequence for this receipt

Normally checks would only show up in interface when there are correction that need to made (invalid invoice #s, incorrect amounts ,missing receipt #s ect). Now we have to delete all invoice  on each check that gets caught in interface whether it’s valid or not to submit for processing to create a batch, then apply invoices manually.

Any idea what may be causing it?