Order Management - EBS (MOSC)

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Visibility to automated credit card authorizations at Pick from Credit Check activity: Order Header/

edited Mar 1, 2018 2:41PM in Order Management - EBS (MOSC) 4 commentsAnswered

We're on 12.1.3 with Oracle OM and Payments. We have Credit Check selected for Booking and Picking activities.

When the authorization is expired or if multiple shipments from the order are involved and credit check re-authorizes the card, there is no visibility of this authorization on the Order Entry side like from the "Payments" form. Am I missing something? One would have to query funds capture process manager responsibility for the "Authorization" or query from the credit card processor website itself. This is an inconvenience for the sales staff.

Thank you,

OregonAlpha

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